Service

When your system fails, you need technicians who show up fast and fix it right. 

 

Our 42+ factory-certified technicians self-perform all work across Michigan. We don’t subcontract. We own the outcome. No waiting on national distributors. 

24/7 Emergency Response

 

HVAC emergencies don’t wait for business hours. We provide 24/7 emergency service with a 4-hour response target for healthcare and critical facilities. When your system goes down, we’re moving. To contact our service department, email: service@thermalnetics.com or call 248-276-3350.

 

Factory-Certified Technicians

42+ factory-certified technicians. All self-performed. No subcontractors, no runaround. Our technicians diagnose problems fast and know the equipment they’re working on. 

Preventive Maintenance Contracts

 

Proactive maintenance keeps systems running before seasonal failures happen. Every visit includes documentation so you have what you need for compliance audits and budget planning. 

Scheduled Preventive Maintenance

Preventive Maintenance

 

Planned visits timed to your system’s cycles. No surprises when demand peaks.

Compliance Documentation

Compliance Documentation

 

Reports after every visit. Built for healthcare and industrial regulatory requirements.

Root Cause Analysis

Root Cause Analysis

 

Reports after every visit. Built for healthcare and industrial regulatory requirements.

Cooling Tower Refurbishing

Cooling Tower Refurbishing 

 

We refurbish all makes and brands of cooling towers — factory-assembled and field-erected.

Contractor Training

 

Getting the most out of your Daikin system starts with knowing it. Daikin offers contractor training resources so your team can get up to speed on the systems you work with every day. Trained contractors get better technical support. It is that simple.

Predictive Maintenance and Energy Performance


We help you see what’s coming before it fails.

 

Predictive maintenance identifies trends early so you can plan repairs around your schedule, not around breakdowns. We also offer performance contracting with guaranteed savings for facilities that want defined outcomes tied to energy performance. 

Multi-Manufacturer Service

 

We maintain chillers, towers, pumps, and boilers across manufacturers. You’re not locked into single-brand service. We work on the equipment in your building, not just the brands we sell. 

Commercial HVAC rooftop units installed at Michigan school district

Parts on the Truck, Not on Order

 

Our local inventory means we’re not waiting on a shipment when your system is down. Same-day parts from Auburn Hills and Grand Rapids gets you back online faster. One call, one team, one trip. 

Same-day parts availability from local inventory

Markets We Serve

K-12 Schools, Healthcare Facilities, Commercial and Industrial Buildings Across Michigan 

From K-12 schools to healthcare facilities to industrial buildings where downtime costs money, ThermalNetics delivers the equipment, service, and parts Michigan facilities need to keep running.

HVAC Equipment Sales and support for 30+ manufacturers including Daikin Applied. Our sales engineers work with MEPs and design-build contractors to protect design intent and specify equipment that fits your facility.

Equipment

HVAC Service & Maintenance, 24/7 emergency response with targeted arrival times under four hours. Maintenance contracts, cooling tower refurbishing, and compliance documentation for healthcare and industrial facilities. 

Service

OEM Parts & Distribution Michigan’s only Daikin OEM parts distributor. Same-day will-call, jobsite delivery, and extensive inventory for all major manufacturers. No waiting. No workarounds. 

Parts

Equipment, Service, and Parts — One Team

 

We sold it. We service it. We stock the parts for it. When something goes wrong, there’s one number to call and one team that owns it. 

30+ Icon

Manufacturing Partners

42+ Icon

Factory-Certified Technicians

95+ Icon

Service Contract Retention Rate 

Statewide Service Across Michigan

With locations in Auburn Hills and Grand Rapids, ThermalNetics serves facilities throughout East and West Michigan. Our 42+ service vehicles and strategically located offices mean fast response times when you need us most. 

Headquarters – Auburn Hills

3955 Pinnacle Court Auburn Hills, MI 48326

(248) 276-3300

Serving: Flint, Lansing, Bay City, Detroit Metro, Oakland County, Macomb County, Wayne County 

West Michigan Office – Grand Rapids

425 36th St SW Grand Rapids, MI 49548

(616) 367-3050

Serving: Kalamazoo, Traverse City, Grand Rapids Metro, Kent County, Ottawa County, Muskegon